ECM What's New: connect Instagram in one step
Published on: 22/06/2026
Instagram now connects directly as its own integration, with fewer permission hoops and a steadier link, so the channel earns its place in your planner.
Management
Software Updates
ECM What's New: control exactly what your phone assistant says
Published on: 22/06/2026
Set the exact words your phone assistant says when it triggers an action mid-call, so handovers sound natural and on-brand on the calls that matter.
Management
ECM What's New: remove a published post everywhere at once
Published on: 22/06/2026
The social planner can now delete a published post on the channel itself, not just in your workspace, so event corrections take effect where they matter.
Management
ECM What's New: every review profile found for you
Published on: 22/06/2026
Add a business and the reputation tools look across more than fifty platforms to find your review profiles, so you reply faster and miss fewer.
Management