ECM What's New: every review profile found for you

Here's what actually happens with reviews: you watch Google, you reply on Google, and meanwhile a steady trickle of comments builds up on Facebook, TripAdvisor and a handful of listings you forgot you had. The reputation you are managing is only the part you can see.

When you add a business to the reputation tools now, the system looks across more than fifty platforms and tells you which review profiles already exist for it. You pick the ones that are yours and pull them in, so they sit alongside Google in one place.

For a venue, the reviews that decide whether the next enquiry books are rarely all on one site. Seeing them together means you reply faster and miss fewer, without hunting platform by platform.

Open the reputation section, add or re-check a business, and review the profiles it surfaces before connecting the ones you want.