Blogs

Here’s what actually happens with a busy room or space: it is bookable in two places, the external calendar and your own, and the two

Here’s what actually happens on show day: a client messages on WhatsApp, you need to talk it through, and your business number is sitting on

Here’s what actually happens with reviews: you watch Google, you reply on Google, and meanwhile a steady trickle of comments builds up on Facebook, TripAdvisor

Here’s what actually happens when an event detail changes after you have posted it: the wrong start time, a cancelled date, a typo in the

Here’s what actually happens when a phone assistant handles an enquiry and then does something mid-call, like sending a text or booking a slot: it